News
A collection of digital market insights, feature releases, and product launches focused on financial services.
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From Current Accounts to Car Ownership
- Jul 13, 2026
- Expert Views
- Market Insights
Marianne Streames
Lloyds has become the first UK bank to integrate car administration into its banking app. This article explores the user experience, why the feature has launched now, and what it reveals about the growing role of banking apps beyond financial services.
5 Things Your Bank Could Learn From Cleo
- Jul 06, 2026
- Expert Views
- Market Insights
Gemma Coles
What happens when an AI financial assistant genuinely understands your spending? Drawing on a week with Cleo, this article explores five practical UX lessons for product teams designing more helpful, personalised and proactive financial experiences.
The Pensions Dashboard is Just The Start
- Jun 25, 2026
- Expert Views
- Market Insights
David Henderson
The pensions dashboard will help millions of people discover their pension savings. But finding them is only the first step. David Henderson explores why the real opportunity lies in helping customers understand what those pensions mean for their future.