News
A collection of digital market insights, feature releases, and product launches focused on financial services.
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Pensions Admin –
The Passive Challenge
- Aug 10, 2026
- Expert Views
- Market Insights
Gemma Coles
Why are so many people disengaged with their pensions? Gemma Coles explores the challenge with David Henderson from Penny Pension. This article explores how providers can shift the experience from overwhelm to motivation and ownership.
Penfold Pension Journey
Behind-The-Login
- Jul 27, 2026
- Market Insights
- UX Limelight
Gemma Coles
Download the fully annotated Figma journey map from Gemma’s Penfold pension experience behind-the-login. This article explores the wins, the dead ends and what they reveal about the challenges in designing workplace pension experiences.
Radar Workplace Pensions Wrap
H1 2026
- Jul 20, 2026
- Expert Views
- Market Insights
Gemma Coles
Workplace pensions have seen significant movement in H1 2026, with thousands of movements recorded by Radar. This article explores what those releases reveal, why you should be cautious of claims and what we can expect to see within the UX.