News
A collection of digital market insights, feature releases, and product launches focused on financial services.
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Ready for Meta Muse, your New Financial Companion?
- Sep 28, 2026
- Expert Views
- Market Insights
Gemma Coles
Meta’s Muse is evolving from AI assistant to financial companion. As payments, autonomous actions and playful hardware converge, we explore what this means for financial services, customer protection and the future of digital financial experiences.
Is Foldable The Future?
- Sep 21, 2026
- Market Insights
- UX Limelight
Gemma Coles
Apple’s iPhone Duo could be the moment foldable UX moves from niche consideration to product priority. We explore what 50% more screen space means for app design, and the difference between simply supporting foldables and genuinely designing for them.
BehindLogin Myth Busting
- Sep 07, 2026
- Expert Views
- Market Insights
Gemma Coles
Logged-in journeys are core to what we do. But the user experience rarely sits neatly in one channel, one journey or one sector. We look at the wider picture, from onboarding and communications through to digital servicing, telephony and support.