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A collection of digital market insights, feature releases, and product launches focused on financial services.
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The Kano Model: Elevating Product Management Through Strategic UX
- Oct 04, 2024
- Expert Views
Oliver Lane
The Kano Model offers a structured framework that helps product teams identify and prioritise features that will drive customer satisfaction, engagement, and loyalty.
The Business Case for Competitor Research: Protecting Strategy and Driving ROI
- Sep 16, 2024
- Expert Views
Oliver Lane
In today’s hyper-competitive financial services landscape, competitor research and intelligence is critical to continued business success. Many companies are already conducting competitor research—but it’s often fragmented, incomplete, and far from watertight. Relying on disparate sources of information, teams share insights across internal channels with no unified approach, leaving critical gaps that can undermine business strategy. This creates real risk: vital market shifts are missed, and employees risk appearing uninformed in a sector where expertise is paramount.
The Role of Open Banking in Saudi’s Fintech Ecosystem
- Sep 11, 2024
- Expert Views
Oliver Lane
Saudi Arabia’s burgeoning fintech scene is one to watch closely. With a population exceeding 35 million, the Kingdom has a vast and increasingly tech-savvy consumer base eager to engage with modern financial services. Popular brands already making strides in the space include STC Pay, a leading digital wallet provider, and Saudi Payments, the nation’s centralised payment system. There’s significant momentum behind this movement, driven by both consumer demand and government backing.