News
A collection of digital market insights, feature releases, and product launches focused on financial services.
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What’s REALLY Going On With Agentic Experiences?
- Dec 28, 2025
- Expert Views
- UX Limelight
Hands up if AI is on your roadmap for 2026! Ok, we’re all in. So it’s not surprising that we’re increasingly being asked to explore AI features within our custom research. The north star for AI is found with proactive, agentic experiences, a shift that moves product from a static utility to an intelligent partner that anticipates & acts.
Discovering Competitor Intelligence
- Dec 15, 2025
- Expert Views
- Market Insights
New to the team at BehindLogin, Gemma has loved discovering the impact of our work. Previous approaches were all useful in their own right, but none gave an evidence based view of competitor experiences behind the login. Three examples are shared for how teams can apply this intelligence.
2026 For BehindLogin
- Dec 11, 2025
- Expert Views
- Market Insights
- UX Limelight
After a year of fast growth we lift the lid on a few things in motion for the year ahead. The launch of our Chatbot AI Experience Benchmark. The introduction of Radar, our Always on Competitor Tracking platform. Further Custom Research with our Global Panel. An expanded Master Trust App Experience Benchmark.