News
A collection of digital market insights, feature releases, and product launches focused on financial services.
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Turning Curiosity into Investor Confidence
- Feb 10, 2026
- Expert Views
- Market Insights
- UX Limelight
Catherine Twomey
In simplifying the complex, do apps make investing accessible or confusing? This piece examines how retail investing apps support beginners as they move from discovery to making an investment. How can design choices help or hinder confidence, clarity, and learning in real moments?
Making Tax Digital. The Product Race Has Begun.
- Feb 02, 2026
- Expert Views
- Market Insights
- UX Limelight
Gemma Coles
MTD ITSA lands in April 2026, replacing annual Self Assessment with digital records and quarterly submissions for sole traders and landlords over £50k. Fintechs are moving first with native tools that offer simplicity and build trust. The product race has certainly begun. Has it already been won?
An Experience That’s Worth The Switch
- Jan 27, 2026
- Market Insights
- UX Limelight
Gemma Coles
With switching at a four-year high, winning customers starts with incentives but is won with the experience. This piece breaks down what makes a product genuinely worth switching to, from the initial prompt through to the everyday interactions. A recent energy switch to Octopus highlights how digital experience earns trust, confidence, and advocacy.