News
A collection of digital market insights, feature releases, and product launches focused on financial services.
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2026 For BehindLogin
- Dec 11, 2025
- Expert Views
- Market Insights
- UX Limelight
Oliver Lane
After a year of fast growth we lift the lid on a few things in motion for the year ahead. The launch of our Chatbot AI Experience Benchmark. The introduction of Radar, our Always on Competitor Tracking platform. Further Custom Research with our Global Panel. An expanded Master Trust App Experience Benchmark.
Starling’s Scam Intelligence Feature Reviewed
- Nov 17, 2025
- Expert Views
- UX Limelight
Tim Cryer
Starling’s new Scam Intelligence feature analyses images of listings to help customers spot potential scams before they pay. This review looks at how it is introduced, how the journey works in app and where smart ideas are held back by design and messaging choices. It also includes links to the original feature introduction email and the full user journey in Figma.
How to Craft Compliant App UX That Works Intuitively
- Nov 04, 2025
- Expert Views
- UX Limelight
Tim Cryer
Compliance and usability are often seen as opposites, but they share the same goal: informed, confident customers. The best financial journeys prove that both can coexist. With plain language, layered detail and clear focus, regulation becomes a tool for trust, not friction. The right information at the right time.