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A collection of digital market insights, feature releases, and product launches focused on financial services.
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2026 For BehindLogin
- Dec 11, 2025
- Expert Views
- Market Insights
- UX Limelight
Oliver Lane
After a year of fast growth we lift the lid on a few things in motion for the year ahead. The launch of our Chatbot AI Experience Benchmark. The introduction of Radar, our Always on Competitor Tracking platform. Further Custom Research with our Global Panel. An expanded Master Trust App Experience Benchmark.
Design Consistency: The Fastest Trust Signal in Digital
- Sep 24, 2025
- Expert Views
- Market Insights
Tim Cryer
Consistency signals quality. Learn how unified design boosts trust, reduces churn, and links to a 23–33% revenue uplift, with steps to close the gap.
Who Tops the Table for Workplace Pension App Experience?
- Sep 08, 2025
- Market Insights
Oliver Lane
Millions rely on Master Trust pensions, yet consumers increasingly measure their digital experiences against the gold standards set by Apple, Netflix and Amazon. On that scale, pensions have a long way to go.