News
A collection of digital market insights, feature releases, and product launches focused on financial services.
Categories
Discovering Competitor Intelligence
- Dec 15, 2025
- Expert Views
- Market Insights
Gemma Coles
New to the team at BehindLogin, Gemma has loved discovering the impact of our work. Previous approaches were all useful in their own right, but none gave an evidence based view of competitor experiences behind the login. Three examples are shared for how teams can apply this intelligence.
2026 For BehindLogin
- Dec 11, 2025
- Expert Views
- Market Insights
- UX Limelight
Oliver Lane
After a year of fast growth we lift the lid on a few things in motion for the year ahead. The launch of our Chatbot AI Experience Benchmark. The introduction of Radar, our Always on Competitor Tracking platform. Further Custom Research with our Global Panel. An expanded Master Trust App Experience Benchmark.
Starling’s Scam Intelligence Feature Reviewed
- Nov 17, 2025
- Expert Views
- UX Limelight
Tim Cryer
Starling’s new Scam Intelligence feature analyses images of listings to help customers spot potential scams before they pay. This review looks at how it is introduced, how the journey works in app and where smart ideas are held back by design and messaging choices. It also includes links to the original feature introduction email and the full user journey in Figma.