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Starling’s Scam Intelligence Feature Reviewed

  • Nov 17, 2025
  • Expert Views
  • UX Limelight

Tim Cryer

Director, Research Lead

Starling’s new Scam Intelligence feature analyses images of listings to help customers spot potential scams before they pay. This review looks at how it is introduced, how the journey works in app and where smart ideas are held back by design and messaging choices. It also includes links to the original feature introduction email and the full user journey in Figma.

How to Craft Compliant App UX That Works Intuitively

  • Nov 04, 2025
  • Expert Views
  • UX Limelight

Tim Cryer

Director, Research Lead

Compliance and usability are often seen as opposites, but they share the same goal: informed, confident customers. The best financial journeys prove that both can coexist. With plain language, layered detail and clear focus, regulation becomes a tool for trust, not friction. The right information at the right time.

Bored of the Same Old Pension Calculators? Just App Review

  • Oct 23, 2025
  • Expert Views
  • UX Limelight

Tim Cryer

Director, Research Lead

Most pension calculators are clunky, uninspired and forgettable, but Just’s “Bored of the same old pension calculators?” campaign promised something different. This review shows how the app delivers through strong design, smart animation and clear communication, while still leaving room to improve. A refreshing step forward for an often overlooked part of the retirement journey.