New figures show 40% of Brits now hold a digital-only bank account, up from just 24% in 2023.
The shift is being led by familiar names:
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Monzo, Starling, and Chase now sit among the UK’s top 17 current account providers.
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Revolut, while not a UK-licensed bank, remains a hugely popular digital alternative – particularly for international payments and lifestyle features.
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In a recent customer satisfaction survey, they outperformed the high street on service quality and mobile experience.
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Starling and Monzo also led for overdraft services – though Chase doesn’t offer this feature.
The shift is being led by familiar names:
-
Monzo, Starling, and Chase now sit among the UK’s top 17 current account providers.
-
Revolut, while not a UK-licensed bank, remains a hugely popular digital alternative – particularly for international payments and lifestyle features.
-
In a recent customer satisfaction survey, they outperformed the high street on service quality and mobile experience.
-
Starling and Monzo also led for overdraft services – though Chase doesn’t offer this feature.
The shift is being led by familiar names:
-
Monzo, Starling, and Chase now sit among the UK’s top 17 current account providers.
-
Revolut, while not a UK-licensed bank, remains a hugely popular digital alternative – particularly for international payments and lifestyle features.
-
In a recent customer satisfaction survey, they outperformed the high street on service quality and mobile experience.
-
Starling and Monzo also led for overdraft services – though Chase doesn’t offer this feature.
The shift is being led by familiar names:
-
Monzo, Starling, and Chase now sit among the UK’s top 17 current account providers.
-
Revolut, while not a UK-licensed bank, remains a hugely popular digital alternative – particularly for international payments and lifestyle features.
-
In a recent customer satisfaction survey, they outperformed the high street on service quality and mobile experience.
-
Starling and Monzo also led for overdraft services – though Chase doesn’t offer this feature.
And with 17% of non-users planning to join, adoption is only going one way.
Are digital banks now the default? Or can traditional banks evolve fast enough to stay relevant – especially with younger customers?
BehindLogin unpacks competitor UX and strategy, giving you the edge to build better roadmaps and win your market.
