Reports

Master Trust
Pension
Benchmark
Report 2025

This industry-first report benchmarks ten UK Master Trust Pension apps across ten core features, combining anonymised member walkthroughs with expert reviews to map the Master Trust Pension landscape. We reveal the leaders, define the benchmark, and show what it takes to deliver a best-in-market pension experience for members.

Pension Benchmark 2025 Premium

What’s Inside the Report

Premium Insights

  • Performance Leaderboards & Awards – See who’s setting the pace, and why. Market-wide leaderboards reveal the highest-performing products for design, innovation and overall user experience.

  • Executive Summary – A concise overview of the findings, setting out the big picture and the implications for providers, employers, and members.

  • State of the Market – A sector-wide view of where pension apps are today, highlighting progress, persistent gaps, and the regulatory context shaping expectations.

  • Expert Commentary – Pension industry specialists unpack the findings, providing strategic analysis, practical insight, and clear recommendations.

  • Benchmark Data – Spot strengths and weaknesses instantly with our heatmap scoring table. View granular scores by feature, journey, and provider to pinpoint where opportunities lie.

  • Provider Teardowns – Deep-dive analysis of each provider’s features, functionality, and design to reveal what works, what doesn’t, and how experiences compare.

  • UI Screens & Journey Maps – Complete competitor UI flows. Participant walkthroughs distilled into anonymised end-to-end screens and mapped journeys in Figma.

  • Best-in-Class Showcase – Highlighting top-performing features with screenshots, UX commentary, and analyst insight to inspire design and innovation.

  • Personalised Insights – Tailored workshops turning benchmark data into a focused game plan aligned to your roadmap and strategic priorities.