Legal
User Terms
Contributor
Contributor Agreement
This agreement explains the terms under which you take part in BehindLogin’s research panel. By joining our research sessions, you agree to the following.
1. Research Participation
1.1 You may be asked to take part in research sessions, including interviews, surveys, screen-sharing, screenshots, or recordings of your device.
1.2 Sessions may be recorded (audio, video, and screen). Screenshots or excerpts of third-party apps or websites may be taken.
1.3 You confirm you only access and share services to which you have lawful access under your own customer terms. You will not knowingly share anything you are not permitted to.
1.4 BehindLogin will use recordings, screenshots, and excerpts only for research, analysis, commentary, and benchmarking, in line with UK fair dealing law.
2. Your Data
2.1 We comply with UK GDPR and the Data Protection Act 2018.
2.2 If any personal data (such as your name, account number, or contact details) appears in recordings or screenshots, it will be anonymised or redacted as soon as reasonably practicable after the session with any original data being permanently deleted.
2.3 Our reports and outputs will never include your personal data.
2.4 You have the standard GDPR rights, including the right to access, correct, or request deletion of your data.
3. Fees & Payment
3.1 For each study, we will confirm your fee in writing before you take part.
3.2 Payments will be made within 14 days after completing the session.
4. Intellectual Property
4.1 Your contributions – Anything you create during research (comments, survey responses, screenshots you take yourself, or other materials you provide) will belong to BehindLogin.
4.2 Third-party screens – Apps and websites remain the property of their owners. BehindLogin will only use screenshots or recordings of them under UK fair dealing law.
4.3 BehindLogin outputs – All analysis, commentary, benchmark data, reports, and other outputs created are owned by BehindLogin.
4.4 Your warranty – You confirm you will only share content you are legally allowed to access.
4.5 Indemnity – If you knowingly provide access you are not authorised to use, you agree to indemnify BehindLogin against any resulting claims. You will not be liable for claims relating to BehindLogin’s use of third-party brand assets.
4.6 You waive any moral rights (such as the right to be identified as the author) in your contributions.
5. Confidentiality
5.1 You must keep any non-public information about BehindLogin’s business confidential, unless the law requires you to disclose it.
6. Liability
6.1 You will not be liable for intellectual property claims relating to apps or websites you lawfully access.
6.2 Your only liability is if you knowingly share content you do not have permission to use.
7. Ending Participation
7.1 You or BehindLogin may withdraw from this agreement or from a study at any time by giving written notice (email is sufficient).
7.2 If a provider objects to the use of their brand assets, BehindLogin may remove screenshots from outputs. Benchmark data and analysis will remain.
8. General Terms
8.1 This agreement does not make you an employee of Behind Login Limted. You are an independent contributor.
8.2 This agreement is the entire agreement between us. Any changes must be in writing.
8.3 This agreement is governed by the law of England and Wales, and any disputes will be settled in the courts of England and Wales.